WHAT IS IT ? Your Online Account Management Username and Password are required if you have chosen to use Online Account Management as your account management method. You are asked to provide both username and password. They are both case sensitive and should be a minimum of 5 and a maximum of 20 characters each, using a number and/or letter combination. Spaces (or blanks) MUST NOT be used.
Where possible, avoid using common words for passwords that can be easily found in a dictionary, or easy number series. Try using combinations of birthdays, pet names, distant family names and sports teams etc.
While this login password is DIFFERENT to your Account Password, some may choose to utilize the same password as both their login and account passwords.
PASSWORD PROTECTION : Never discuss, share or reveal your username, password or secret verification questions with others. Never write this information down where others can find, or in a way that others can decipher what it is.
WHEN TO USE IT ; You are required to enter your login username and password at the LOGIN PAGE whenever you require access to the secure area to conduct account transactions or access your secure email. When logging in, your login username and password must be entered exactly as submitted in your account application form.